https://www.supporthero.com/blog daily 0.75 2025-04-16 https://www.supporthero.com/blog/knowledgbasechatbot monthly 0.5 2024-04-23 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/4a3a33a6-3db9-4cb4-ba9a-5fe638834fcf/AdobeStock_386078374.jpeg Knowledge Management System Blog - AI Chatbot vs Knowledge Base - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supporthero.com/blog/proactivecustomersupport monthly 0.5 2024-02-21 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/03a51b69-048b-4eae-96ff-188ad9522b4c/AdobeStock_305701484.jpg Knowledge Management System Blog - Proactive Customer Support: Anticipating Needs and Exceeding Expectations - Make it stand out SupportHero.com helps you provide proactive customer support https://www.supporthero.com/blog/customersupportchallenges monthly 0.5 2024-02-21 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/4c2fa522-01a7-4094-8221-1e66c9ccc4ed/AdobeStock_207169427.jpeg Knowledge Management System Blog - Navigating the Waters: Overcoming Common Customer Support Challenges with SupportHero.com - Make it stand out SupportHero.com helps you overcome many support challenges! https://www.supporthero.com/blog/faqbestpractices monthly 0.5 2024-02-03 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/a7746e87-4ae3-474f-bb2e-2eeb6b18137c/AdobeStock_239745858.jpeg Knowledge Management System Blog - FAQ Best Practices - Make it stand out Using Support Hero to create and manage your FAQ makes it easy! https://www.supporthero.com/blog/howtobuildafaq monthly 0.5 2023-01-03 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/1c42b536-4b61-4da0-8255-62162eedd70a/AdobeStock_137961425.jpeg Knowledge Management System Blog - How to build a FAQ for your website - Make it stand out Using Support Hero to create and manage your FAQ makes it easy! https://www.supporthero.com/blog/whatisafaq monthly 0.5 2023-01-03 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/996dd294-45c7-4a76-bb3b-8348b005dded/AdobeStock_111955946.jpeg Knowledge Management System Blog - What is a FAQ? - Make it stand out Using Support Hero to create and manage your FAQ makes it easy! https://www.supporthero.com/blog/selfservicesupportvslivesupport monthly 0.5 2023-01-03 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/9f439b1d-b9db-4cb9-8f6d-293c819d608a/LiveSupport.jpeg Knowledge Management System Blog - Self Service vs Live Support - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supporthero.com/blog/customerexperienceknowledgemanagement monthly 0.5 2022-12-16 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/4285e5b4-1933-44d7-a222-2bf866fb78c8/CustomerExperience Knowledge Management System Blog - How does your Knowledge Management impact your Customer Experience? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supporthero.com/blog/importanceofknowledgemanagement monthly 0.5 2022-12-16 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/55756ce8-bfda-47c7-b572-0c34540e280f/AdobeStock_71294191.jpeg Knowledge Management System Blog - Why is Knowledge Management Important? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supporthero.com/blog/knowledgemanagementtools-6a5pl monthly 0.5 2022-12-16 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/d936c8e4-7e00-454d-bcd5-ef704c67581f/Knowledge+Base+Use+Case Knowledge Management System Blog - How Companies Utilize Knowledge Base Software - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supporthero.com/blog/what-is-a-knowledge-base monthly 0.5 2022-12-16 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/c4b0ecde-6234-4f64-b320-fff9c46bdb11/AdobeStock_65975854.jpeg Knowledge Management System Blog - What is a Knowledge Base? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supporthero.com/blog/knowledgemanagementtools monthly 0.5 2022-12-16 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/1663617922073-RK6E90M66RTZHHJFMWTR/AdobeStock_151398552.jpeg Knowledge Management System Blog - Knowledge Management Tools - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supporthero.com/blog/education/saasknowledgebase-kja8e monthly 0.5 2022-09-19 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/e684d842-e409-4765-ba00-99bd630f202d/AdobeStock_98495191.jpeg Knowledge Management System Blog - Support Hero in Education - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supporthero.com/blog/saas/saasknowledgebase monthly 0.5 2022-08-30 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/fee03e6f-1d12-4950-a9f1-ca4745c397c9/AdobeStock_281866305.jpeg Knowledge Management System Blog - SaaS - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supporthero.com/blog/retail/answersnow monthly 0.5 2022-08-30 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/d51c1ef8-1163-4f2c-a66b-f8f23f893329/AdobeStock_289776235.jpeg Knowledge Management System Blog - Retail Customers Demand Answers Now - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supporthero.com/blog/callcenters/needhelptoo monthly 0.5 2022-04-19 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/1649870970039-CRCXYA90BFPJUNJ5MYWD/AdobeStock_207169427.jpeg Knowledge Management System Blog - Call Centers Need Help Too - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supporthero.com/blog/employee/informed/knowledgebase monthly 0.5 2022-04-13 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/1649433092742-SB7QDY8C7VR7A40YFAQS/AdobeStock_288077426.jpeg Knowledge Management System Blog - Keeping Employees Informed - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supporthero.com/blog/category/Retail monthly 0.5 https://www.supporthero.com/blog/category/Customer+Service monthly 0.5 https://www.supporthero.com/blog/category/Customer+Experience monthly 0.5 https://www.supporthero.com/blog/category/Contact+Centers monthly 0.5 https://www.supporthero.com/blog/category/E-Commerce monthly 0.5 https://www.supporthero.com/blog/category/Knowledge+Base monthly 0.5 https://www.supporthero.com/blog/category/Employees monthly 0.5 https://www.supporthero.com/blog/category/Call+Center monthly 0.5 https://www.supporthero.com/blog/tag/chatbot monthly 0.5 https://www.supporthero.com/blog/tag/Customer+Service monthly 0.5 https://www.supporthero.com/blog/tag/E-Commerce monthly 0.5 https://www.supporthero.com/blog/tag/Fast+Answers monthly 0.5 https://www.supporthero.com/blog/tag/Tutorials monthly 0.5 https://www.supporthero.com/blog/tag/SaaS monthly 0.5 https://www.supporthero.com/blog/tag/Agents monthly 0.5 https://www.supporthero.com/blog/tag/Sales+Tools monthly 0.5 https://www.supporthero.com/blog/tag/Retail monthly 0.5 https://www.supporthero.com/blog/tag/Customer+Experience monthly 0.5 https://www.supporthero.com/blog/tag/Education monthly 0.5 https://www.supporthero.com/blog/tag/Contact+Center monthly 0.5 https://www.supporthero.com/blog/tag/Knowledge+Management+Tool monthly 0.5 https://www.supporthero.com/blog/tag/FAQ monthly 0.5 https://www.supporthero.com/blog/tag/Knowledge+Base monthly 0.5 https://www.supporthero.com/blog/tag/Call+Centers monthly 0.5 https://www.supporthero.com/blog/tag/Schools monthly 0.5 https://www.supporthero.com/home daily 1.0 2025-04-29 https://www.supporthero.com/terms-of-service daily 0.75 2021-03-15 https://www.supporthero.com/privacy-policy daily 0.75 2021-03-15 https://www.supporthero.com/pricing daily 0.75 2024-12-19 https://www.supporthero.com/employee-knowledge-management daily 0.75 2024-05-10 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618497259178-6XJGK9GR6YAVBQL5L519/20140301_Trade-151_012-2.jpg Employee Knowledge Management https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1607694583486-2PQT0LQ193RL7MCB6DX4/20140228_Trade+151_0046.jpg Employee Knowledge Management https://www.supporthero.com/demorequest daily 0.75 2025-04-16 https://www.supporthero.com/retail daily 0.75 2024-05-10 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618497259178-6XJGK9GR6YAVBQL5L519/20140301_Trade-151_012-2.jpg Support Hero for Retail https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1607694583486-2PQT0LQ193RL7MCB6DX4/20140228_Trade+151_0046.jpg Support Hero for Retail https://www.supporthero.com/saas daily 0.75 2024-05-10 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618497259178-6XJGK9GR6YAVBQL5L519/20140301_Trade-151_012-2.jpg Support Hero for SaaS Companies https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1607694583486-2PQT0LQ193RL7MCB6DX4/20140228_Trade+151_0046.jpg Support Hero for SaaS Companies https://www.supporthero.com/key-features daily 0.75 2022-03-17 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/1647369517838-FX2NUUSRV1KGFUAREWCA/51ccdcb1-c590-4bbf-ad4a-22098304bc26.png Key Features https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/1647369606908-T0W4U9GCSXJMSFPUX9XU/255781d5-5ab9-4171-8d47-cf538ab65105.png Key Features https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/1647369692021-X1RF4290LUN2GKE9E69I/4d90bd19-2012-4e1f-9989-6086fe6472e0.png Key Features https://www.supporthero.com/customers daily 0.75 2022-03-17 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/1616011085737-BSQS5XBCMR15HKTK8MD5/Golf-Genius-Software.png Customers - “Support Hero has drastically reduced our support requests via email, tickets and phone calls, we are now averaging around an 87% deflection rate. At Golf Genius, we have saved thousands of hours by implementing the product and our customers and employees are more productive and successful than ever” -Bart Rickard, Manager of Customer Enablement - Golf Genius https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/1613498915183-380X2HLG07ERZQAVP7D3/agorapulse.png Customers - “We’ve tried almost all support knowledge base products on the market, none came close to what Support Hero is offering. Beyond (beautifully executed) full in-app support, the insights are incredibly useful: 2 months after implementing Support Hero, we cut our volume of inbound support tickets by 50%. No other tool on the market will give you that!” -Kristell Cormarie, Customer Support at Agorapulse https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/1616011252509-7IJLL0K1JGYYSS06JIAY/Thinkific.png Customers - “Support Hero allows you to provide in-app contextual help to customers, so they can get help with a particular feature without leaving the page. When somebody gets stuck, they just need to hit the “Need Help?” button at the bottom of the page to see relevant articles. It also provides analytics on failed help center searches, providing useful data for optimizing your knowledge base.” -Catherine Wells, customer success manager at Thinkific.com https://www.supporthero.com/call-centers daily 0.75 2022-03-17 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618497259178-6XJGK9GR6YAVBQL5L519/20140301_Trade-151_012-2.jpg Call Centers/Contact Centers https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1607694583486-2PQT0LQ193RL7MCB6DX4/20140228_Trade+151_0046.jpg Call Centers/Contact Centers https://www.supporthero.com/new-page daily 0.75 2022-04-28 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/367248ef-7b33-4f63-a9f8-74318ffc3e3f/SupportHeroFeatures.jpg New Page - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supporthero.com/features daily 0.75 2022-05-01 https://images.squarespace-cdn.com/content/v1/5e72c4abfceb530ec90accd8/367248ef-7b33-4f63-a9f8-74318ffc3e3f/SupportHeroFeatures.jpg Features - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.supporthero.com/startups-knowledge-management-1 daily 0.75 2024-05-10 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618497259178-6XJGK9GR6YAVBQL5L519/20140301_Trade-151_012-2.jpg Support Hero for Startups https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1607694583486-2PQT0LQ193RL7MCB6DX4/20140228_Trade+151_0046.jpg Support Hero for Startups