Pricing

Support Hero has a standard pricing model, however, in many cases we will work with our customers on plans that fit their business better. Whether it is a discount for a non-profit or a mix of several plans, we will do our best to work with you! Here are our standard plans/features:

 

Small Plan

$49 / Month

  • 1 admin

  • 1 language

  • Unlimited articles

  • Analytics - 7 days

  • Basic Customization - Help center and widget

  • Help Center

  • Knowledge base

  • Business hours support

Medium Plan

$99 / Month

  • 3 admins

  • 2 languages

  • Unlimited articles

  • Unlimited Analytics

  • All Small plan +

  • Advanced Customization - Help center and widget

  • Drift Integration

  • Freshchat integration

  • Intercom integration

  • Zopim integration

  • Support Ticket Deflection

  • 99 % Uptime SLA

  • Rich Media Support

Large Plan

$199 / Month

  • 8 admins

  • 4 languages

  • Unlimited articles

  • Advanced Unlimited Analytics

  • All Medium plan +

  • Kissmetrics integration

  • Priority support

Enterprise Plan

Contact Us

  • Unlimited admins

  • Unlimited languages

  • Unlimited articles

  • Advanced Unlimited Analytics

  • All Large plan +

  • Salesforce integration

  • Segment integration

  • Priority support

Add - On Modules:

SSO - Single SIgn - On

Private Content

Ticket Management(Coming Soon)

*Contact us for pricing on all Add - On Modules